Estimate Costs with the Net Price Calculator: Get an idea of your eligibility for financial aid and estimate your out-of-pocket
expenses.
Cash Course: Financial literacy information. Define your finances. Define your future.
Financial Aid Refunds and Book Advances: Once financial aid is disbursed, you may be eligible to receive a refund, which is
paid approximately 6 weeks from the start of each semester. If the disbursement of
financial aid results in a refund after your semester's tuition is paid, you are eligible for a "Book Advance" for purchasing textbooks through the
College Bookstore. For information on billing, refunds, or to request a book advance,
contact the Student Accounts/Bursar's Office (413.662.5230). If you're eligible, you can pick up your book advance one day before
classes start.
Federal Refund Policy: We understand that sometimes you can't complete a semester. Refunds of financial
aid are not disbursed until after the add/drop period of your last class during a
term. This page is where you will find our policies on refunds.
Massachusetts Department of Higher Education - Student Complaints: The Board of Higher Education attempts to provide an avenue for the informal resolution
of student complaints and concerns regarding institutions of higher education in Massachusetts.
By clicking on the link above, students can review the process for submitting a complaint
to the Board of Higher Education.
Right to Know: This document provides sources for locating information on campus such as Completion
and Graduation Rates and the Campus Security Report.
Know What you Owe: The National Student Loan Data System has information about your federal student
loans. To review your loan information, you need your Social Security number and your
FAFSA ID.
Code of Conduct: This code governs the education lending practices of Massachusetts public colleges
in an effort to help ensure integrity in all aspects of the student educational loan
program.
